OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
134 ratings and 94 comments received in the last 90 days.
10 September 2025
Easy and smooth process
03 September 2025
From start to finish face to face and on the phone I was kept informed through out the process and made to feel comfortable and welcome staff always took my call and rang back / responded very promptly
03 September 2025
Nice individuals with some improvements required in places.
02 September 2025
Josh was fab, very informative. Easy to talk to and helped find the perfect car. Communication and knowledge of the vehicle was 10/10.
31 August 2025
Very satisfied Very happy with my purchase
26 August 2025
Excellent level of support from all staff
23 August 2025
Very happy
16 August 2025
Extremely satisfied everything went so smoothly and it was due to the lovely staff there at Stratstone
12 August 2025
Staff were very professional throughout, especially Ellis and Emma.
21 September 2025
My dealing with Stratstone Maidstone have been satisfactory.
20 September 2025
Polite and friendly
19 September 2025
Reassuring to know all OK with my car. Really appreciate the complimentary check.
16 September 2025
Polite staff, work carried out as discussed, notified immediately if further works required
15 September 2025
They are great
13 September 2025
poor communication
12 September 2025
Car serviced and cleaned
11 September 2025
Always on time, pleasant environment to relax in whilst waiting. Mike Norris always helpful at explaining things.
11 September 2025
Vert good
09 September 2025
Nice staff
19 September 2025
We was very happy with the sales person who sold us the car very helpful always keeping us up dated was very friendly and answered all our questions we have received our car and our sales person is calling to see if everything's ok