OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 81 comments received in the last 90 days.
01 August 2024
Jamie was great and made the process very easy. He is always happy to answer my questions and responds quickly.
19 July 2024
Was treated to a great experience by the salesman handling the handover
14 July 2024
Madeleine was excellent.
06 July 2024
Nick and Abbie went above and beyond to help me get the exact mini I wanted And kept in touch until car was delivered
02 July 2024
Very efficient...Nothing was too much trouble for Jamie.
02 July 2024
Service was amazing - highlighting Ellis Wood as someone worth rewarding - this is the 2nd car I've bought from her.
02 July 2024
Excellent service they could answer all my questions
02 July 2024
Fantastic customer service very impress. Luke was amazing through every stage and made the purchase and delivery so easy!
02 July 2024
It was all very swish and smooth.
15 September 2024
As always my service requirements are met quickly and efficiently..
15 September 2024
Nothing to complain about.
15 September 2024
Able to hire a car and the service reception was really friendly.
15 September 2024
Why do you need a comment on five stars. It was everything it should be. The service team are easy to deal with and happy to answer my questions.
14 September 2024
Simple to book, great friendly service.
10 September 2024
All done on time. Easy to book in and a good report on my cars well being
09 September 2024
Always good.
09 September 2024
Very satisfied
09 September 2024
Staff took on board my desire to keep the price down and only charged for half hour to do software update. Car was washed and ready for collection. I was kept informed of the work required.
08 September 2024
Michael Norris looked after me very well, explained everything and didn't patronise
20 August 2024
Completely