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MINI
ACCIDENT SUPPORT.

For support and assistance if you’ve been in an accident please use the app or call 0344 335 0142 

Download the MINI app

Accidents happen. But whether it’s a little scratch or something more serious, if something happens to your MINI, we want to take away some of the stress by making sure your car gets the very best care.

Just give our dedicated team a call straight after the incident, when it’s safe to do so, and we will help you to contact your insurer and arrange for your vehicle to be recovered and repaired at a MINI Approved Bodyshop. The service is free to use for all MINI drivers, no matter how or when you bought it.

 

Simply add the MINI Accident Support number to your phone or access through the MINI App.

0344 335 0142

Get the MINI app

How MINI Support works.

1. CALL US FIRST.

Why call us before your insurer? As the owner, you’ve the legal right to choose where your MINI is repaired, but insurance companies often try to take over the decision making.

We’ll help you pick your most convenient MINI Approved Bodyshop. If the accident’s not serious, you can drop your car off when it suits. If you can’t drive your MINI, we’ll recover it and deliver to your chosen MINI Approved Bodyshop. Either way, we’ll sort it out – all free of charge

2. WE REPAIR IT RIGHT.

At MINI Approved Bodyshops, your car gets the best care with the latest MINI-approved repair techniques and only Genuine MINI Parts. This means your MINI maintains its original Euro NCAP safety rating. We can even keep you on the move with a replacement vehicle while your MINI is in for repairs.

3. YOU DRIVE AWAY.

Your dedicated contact at MINI Accident Support will speak with your insurer and give them all the updates. This means no wasted time for you, and no going over the same details again and again. In fact, you can just relax knowing you and your MINI will soon be back together – and back on the road.

WHY CHOOSE A MINI APPROVED BODYSHOP.

From the smallest scratch to the biggest bumps, when the unexpected happens, we’ve got your back. 

 

  • We use the latest MINI-approved technology and repair techniques
  • You’ll always retain your Euro NCAP safety rating
  • Only Genuine MINI Parts are used
  • All work is covered by a guarantee
  • Bigger repairs are covered by our lifetime guarantee
  • We provide a replacement vehicle to keep you on the move (subject to availability) 

 

 

FAQS:

What is the guarantee on MINI Parts?

You can rest assured knowing that only Genuine MINI Parts will be used to restore your car to its full glory. Our MINI Parts come with a two-year fitted parts warranty. We always recommend that you replace parts with the genuine article from MINI, that way you can be sure you’ll keep getting the best performance from your car.

 

How do I know how much my vehicle’s repair will cost?

MINI Accident Support team provide an estimate for you.

 

What do I do if my MINI requires a major repair?

Get in touch with the MINI Accident Support Hotline on 0344 335 0142 and we can arrange collection for your car. Your MINI will be taken to your chosen MINI Repair Centre and they’ll get you back on the road again.

Terms and Conditions:

*MINI Accident Support is a service operated, administered and provided by enterprise Rent-A-Car UK Limited on its own behalf. Enterprise Rent-A-Car UK Limited is a company incorporated in England & Wales with registered number 2946689, whose registered office is at Enterprise House, Melburne Park, Vicarage Road, Egham, Surrey, TW20 9FB.

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